Privacy Policy

Effective Date: 10/13/2025
Last Updated: 10/13/2025

1. Introduction

SoundGen Financial (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, services, and related platforms (collectively, the “Services”).

By using our Services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, and other contact details.

  • Financial Information: Scholarship eligibility, income details, and financial aid records used for our matching services.

  • Usage Data: Browser type, device information, IP address, cookies, and analytics data related to your interactions with our website.

We collect this information directly from you, from partner institutions, or automatically through website technologies.

3. How We Use Your Information

SoundGen Financial uses the information we collect to:

  • Provide and improve our financial aid matching and allocation services.

  • Communicate with you about updates, account details, and support requests.

  • Deliver marketing communications, promotions, or other content we believe may interest you (where permitted by law).

  • Analyze and improve the performance and user experience of our Services.

  • Comply with legal obligations and enforce our Terms of Service.

4. How We Share Information

We may share your information in the following cases:

  • With Partner Institutions: To facilitate financial aid matching and scholarship allocation.

  • With Service Providers: Such as website hosting, analytics, and marketing partners who help us operate our Services.

  • For Legal Reasons: If required by law or in response to valid legal processes.

  • With Your Consent: When you agree to specific sharing or participation programs.

We do not sell personal data to third parties.

5. International Data Transfers

As a company serving users worldwide, your information may be transferred and processed in countries other than your own. We take reasonable measures to ensure your information is protected according to this Privacy Policy and applicable data protection laws.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website traffic, improve functionality, and enhance your user experience. You can control cookies through your browser settings.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data.

  • Request correction or deletion of your data.

  • Withdraw consent to data processing.

  • Object to certain uses of your data.

  • Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at Info@soundgenfinancial.com.

9. Data Security

We use administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no system can be guaranteed to be 100% secure.

10. Children’s Privacy

Our Services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18. If we learn we have done so, we will delete such information promptly.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected with a new “Last Updated” date. Your continued use of our Services after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: Info@soundgenfinancial.com